BOST method involves describing a set of management principles Toyota factors that are associated with the content of the rules. BOST questionnaire, one of the most important tools described method includes two variants: one for managers (process owners) - sets of factors are included for all 14 management principles of Toyota, the second - only a portion of these sets for employees performing manufacturing or providing services. For solution the problem innovative validity coefficients was introduced, the value of which depends on the assessment and the place of the factor in the series. Then the weighted evaluation at the end of the average for the scale's rank was defined.